Drive-through philosophies

Let me just say that I am firmly convinced that a mother created the concept of the drive-through. Okay, maybe not firmly convinced, because I’ve done absolutely zero research to support that claim. But I would not be surprised at all to find that the mother of a baby or toddler came up with the ingenious idea of allowing people to accomplish many of their errands without ever leaving their cars.

And I, for one, love drive-throughs. I like the drive-through at the bank. I absolutely adore the drive-through at Starbucks. And I chose our current pharmacy purely because it has a convenient drive-through.

In short: drive-throughs are my friends.

It just so happens that L.(4) also loves drive-throughs.

But our reasoning couldn’t be more different.

Observe:

Reasons I love drive-through establishments

1. I do not have to leave my car, yet can still accomplish my errands. This benefit was particularly helpful when my kids were younger and I didn’t want to lug around an infant seat, diaper bag, sippy cup, etc. But it’s still handy, even with bigger kids. Not having to exit my vehicle means that we can run errands while I am the kids are still in their jammies. It means staying in a toasty-warm car in the middle of February. It means not having to scrounge around to find the umbrella in the back seat during a downpour.

2. I do not have to deal with lots of people. Crowded establishments tend to stress me out. If I can deal with one (preferably competent) person at a drive-through window and not have to stand in line or jostle through a small crowd, it’s a good thing.

3. I can get done faster. Even if I’m the fourth car back at Starbucks, I’m convinced that the drive-through line will get me my White Chocolate Mocha faster than parking, unloading a preschooler, entering the store, ordering, paying, and waiting inside the store (while making sure said preschooler does not topple the display of mugs) ever could. And no, I haven’t used a stopwatch to prove my theory beyond all doubt. But years of experience tells me it’s true.

Reasons my four-year-old loves drive-through establishments

1. He has a captive audience.

Okay, I guess that’s just one reason. But it’s a big one for him. As soon as we enter the drive-through area, L. puts his window down and waits patiently until we approach the window. As soon as the store employee is in sight, he puts on his oh-so-charming smile, waves, and cries out, “Hi! Hi! Hi!” until he gets an appropriate response.

And really, only a rude employee, who clearly doesn’t want me to return, would ignore a cute, blue-eyed boy greeting her from the backseat. Most drive-through folks are taken slightly off-guard, but then smile in return. One Starbucks employee is always happy to see L. and makes sure to tell him, “Bye, buddy!” before we pull away.

L. loves it. He’s gregarious by nature, but when you’re only a little over 3 feet tall, it can be hard to make eye contact or snag the attention of all the busy adults in the world. But a drive-through window? Perfect. There is no way that the person on the other side of that window can avoid his smiling face and engaging greeting.

Occasionally (usually at a fast-food joint, I’ve noticed), we’ll encounter a surly teen who’s a bit tougher to engage. But last time we visited Wendy’s, L.’s persistence paid off and resulted in a grudging smile and wave from the teenager who clearly did not want to be at work that evening. Even C.(11) commented, “I bet you brighten their day when you do that, L.”

And therein lies the difference between L. and me. My appreciation for drive-throughs centers pretty much around my convenience and comfort. I’m always courteous, and make an effort to smile and thank the drive-through workers. But really, the whole experience is for my benefit. I’m sure serving customers like me is not quite the same as encountering a little boy who wants to enter their little world and interact with them, even if it’s just for a minute.

I could learn a thing or two from my little guy.

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Comments

  1. 1
    Dianne says:

    Ooooh good thoughts! And seriously, did you ever hit the drive thru in jammies?

    Myself, I am not a fan of the drive thru window, anywhere. And especially not when I’m trusting someone to make my coffee. and I’ve only used a pharmacy window once. But that was b/c I had MacGyver in the car, so your logic makes total sense!

  2. 2

    That’s sweet.

    Speaking of surly teens, we encountered the nicest kid when I was dropping my car off for service a few weeks ago. Kyle of course ran right to the “Lions Club” candy dispenser, and while I was busy filling out paperwork, the kid fished a quarter out of his own pocket and got Kyle some M&M’s. He didn’t ask me, and it amused me instead of irritating me, and of course Kyle was thrilled.
    Jennifer, Snapshot´s last post ..How I Met Jason Segel

  3. 3
    Viv says:

    I love those drive-thru’s as well, mostly for the reasons you’ve mentioned. Quin, however, being a creature of habit, thinks certain things are owed him at those windows. He expects a lollipop from the bank teller, and the pharmacy. And you just never know at a given fast food spot if I am competent to order him exactly what his heart was set on until we are pulling away.

  4. 4

    What a sweetie L is! I love that he doesn’t give up when they dont wave back right away!

  5. 5
    Julie says:

    Ahh yes, convenience! I love it too! If only the grocery store had drive-thru then life would be complete. Then again, would you want some greasy, earring-filled teenager picking out your veggies? Ok, I’ll suffer the store for now.
    Aliza always cries huge, sobbing tears if the bank teller person doesn’t give her a lollipop at the drive-thru. She can be so dramatic sometimes, but that is what she has come to expect.

  6. 6
    Susanne says:

    Loved this post! L. made me smile all the way over here and I’m not even at a drive through window. Well at the moment anyway. :v)

  7. 7

    OH! ABSOLUTELY It’s faster to run errands with a drive-through. Ok. Here’s a true confession:

    - There are multiple Starbucks within spitting distance from my house.
    - I have been known to pack up the kids and drive 15 minutes extra minutes away to go to the Starbucks with the drive-through!

    In this way I:

    a.) Keep the children contained for 30 minutes in the car (they are pretty good riders); and
    b.) I do not have to get out and have the convenience of a drive-through window!

    Sad maybe but true! Sadder still? I was thinking about doing that this morning. =D

  8. 8
    Jana says:

    What a sweet little guy! Now, onto our convenience “issues,” I seriously think that the United States Post Office could learn a thing or two from Starbucks. To completely whine, I so dislike taking my three boys to the PO. While they are generally well-behaved to a degree, it does try even my patience to wait in line for 15 minutes (not exaggerating). I’ve even asked the PO clerk to consider that (she looked at me like I was nuts…and maybe she’s right!)

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